What Is a Veo Hold? Temporary Scooter Charges Explained

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Demystifying the “Veo Hold”: What It Is and Why It Happens

If you have ever unlocked a Veo e-scooter or e-bike to zip across town or cruise home from school, you might have checked your banking app shortly after and experienced a minor heart skip. Seeing a pending charge that is higher than the actual cost of your quick ride can look alarming.

Take a deep breath—you aren’t being overcharged or scammed. What you are looking at is a standard financial feature known as a Veo hold.


What Exactly Is a Veo Hold?

A Veo hold (technically called a temporary pre-authorization or authorization hold) is a temporary reservation of funds placed on your debit or credit card. It is not a final fee or a permanent deduction from your bank account.

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