GeM CEO Contact Details: Email, Phone & Office Address

Navigating the Leadership Landscape: Understanding GeM CEO Contact Details

The Government e-Marketplace (GeM) stands as a monumental shift in how public procurement operates in India. Serving as the national public procurement portal, GeM streamlines transactions between buyers from government departments, public sector undertakings, and various commercial vendors. At the helm of this transformative digital initiative is the Chief Executive Officer (CEO), a critical office tasked with ensuring transparency, efficiency, and continuous technological evolution.

Who is the CEO of GeM?

The leadership role is held by senior bureaucratic talent appointed by the Government of India. Ajay Bhadoo, a seasoned 1999-batch Indian Administrative Service (IAS) officer of the Gujarat cadre and Additional Secretary in the Department of Commerce, serves as the CEO of the Government e-Marketplace. Under his stewardship, the platform continues to scale its gross merchandise value (GMV), integrate next-generation digital architecture, and empower diverse seller segments including MSMEs, women entrepreneurs, and startups.

Official Office Contact Channels

Because the CEO position is an institutional public office tied to the Ministry of Commerce and Industry rather than a private corporate line, inquiries directed to the top executive typically flow through official administrative channels and designated government headquarters:

• Official Email Contact: [email protected]
• Headquarters Office Address:
  

  Government e-Marketplace (GeM)
  Room No. 246, 2nd Floor, Jeevan Tara Building,
  5, Sansad Marg,
  New Delhi – 110001, India

• Primary Office Telephone: +91-11-23742187

Best Practices for Official Communication

When reaching out to institutional offices like the GeM CEO secretariat, adhering to formal communication protocols ensures your correspondence is handled effectively:

• Define the Purpose: Clearly state whether your outreach relates to corporate partnerships, policy feedback, platform grievances, or vendor compliance.
• Use Official Channels: For general portal support, technical glitches, or buyer-seller helpdesk queries, it is typically faster to utilize the dedicated toll-free helplines and support tickets directly on the official GeM portal rather than routing them through the CEO’s executive office.
• Be Concise and Formal: Government correspondence thrives on structured, documented requests accompanied by relevant reference numbers (such as seller IDs or transaction hashes if dealing with a dispute).